Privacy Policy

Who we are

Our website address is:

This site is owned and operated by Barbara Sher Online LLC. This company is co-owned by Patty Newbold and the trusts that Barbara Sher left for her heirs.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. In plain English, your web browser sends info on where you are connected to the internet (a bunch of numbers called your IP address) and some basic information on which type of browser (Firefox, Chrome, Safari, etc.) and which version of it you are using.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment. This might be an image you uploaded to the Gravatar website (in which case they’ll be able to match this hash to your actual email address in their own database) or one of their wonderful geometric designs (in which case, all they get from us is a bunch of letters and numbers).


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

At this time, the only way you can upload images is to request to add them for you (rarely permitted), but the advice also applies if you add them to your Google, Dropbox or Instagram account and link to them in your comment.


We use Digital Access Pass software to handle all of our membership services. We do not share any of your information with them. When you make a purchase or sign up for a free teleclass or download, we collect and store:

  • Your first name
  • Your last name
  • Your email address
  • Your password (encrypted, meaning it can not be read or accessed by anyone)
  • Your IP address
  • Purchase information: We collect your purchase date, amount paid, coupons used and most recent login dates and times. We do NOT store any of your financial information. All your payment information is handled by and Any payment information you enter on the PayPal site or the Stripe site is encrypted and handled by them.
  • You can access, change or remove your personal information on your Profile page at any time. Please note when changing your name or email address on this page, you should also use the link on the bottom of any emails we send you to change them there, too. We will delete your account upon your request, when you contact us at

At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your account deleted and forgotten. After this, you’ll not be able to login to our website and access your products or services.

Contact forms

Our Contact form collects data to create an email to A copy is sent to you and to Barbara Sher. Nothing is stored on our website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account to edit this site for Barbara Sher Online LLC and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, audio recordings, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Most embedded content you’ll find on is hosted on YouTube or in our account on

Who we share your data with

Member Emails

When you join a program like WriteSpeak, Hanging Out, our book clubs or the Survival Guide for Dreamers that involves sending you emails, we share your name and email address with AWeber, so they can add you to our mailing list for that program. They track for us which emails they send you, when they send them, whether your email provider accepts or rejects them, whether you open them, and whether you click on any links in them. Here is AWeber’s Privacy Policy.

Mailing List

If you sign up for our mailing list, we share your email address with ConstantContact, which mails out our newsletters. They track for us which emails they send you, when they send them, whether your email provider accepts or rejects them, whether you open them, and whether you click on any links in them. Here is ContantContact’s Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

All comments are checked through Akismet, an automated spam detection service by Automattic. Here is Akismet’s Privacy Policy.

Our contact information

The fastest way to contact us is at Here’s our mailing address, which can take a good bit longer to reach us:

Barbara Sher Online LLC
PO Box 211
Pomona, NJ 08240

Additional information

How we protect your data

We use both WordFence and DreamHost’s monitoring services to detect any changes to or unauthorized logins to the website.

We make frequent offsite backups of your membership data and your comments, just in case we ever need to restore the site after a problem.

What data breach procedures we have in place

We will contact all currently active members and those subscribed to comments on our website in the event of a breach.

What third parties we receive data from

Only PayPal and Stripe, when you make a purchase through our website, send us data. If you have an account with Gravatar, the avatar you have stored there will display on our comments when you provide the email address you have registered with them.